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New Feature: Configure Shipping and Returns Directly in Search Console

July 11th, 2024

Google is making it easier for merchants to manage shipping and return policies with the introduction of a new feature in Search Console. Recognizing that shipping costs, speed, and return policies are key factors in online shopping decisions, this update aims to streamline how businesses provide this critical information to potential customers.

Previously, merchants had to configure product-level shipping and return details individually, a process that could be time-consuming and complex. In addition to last year’s rollout of product-level shipping and return markup and organization-level return policies, Google now offers a more straightforward method to manage these details directly in Search Console.

With this new feature, merchants can configure their shipping and return settings in Search Console, which will then be reflected in Merchant Center. This integration allows for a centralized approach to managing shipping and return information, ensuring that details are accurate and up-to-date across all platforms.

It is important to note that settings configured in Search Console will take precedence over those on your website, including any product-level merchant listing markup. For detailed instructions on setting up these new features, businesses can refer to the Help Center article provided by Google.

By accurately providing shipping and return information, businesses can enhance their product listings in Google Search results. This can lead to improved visibility and increased traffic, particularly by showcasing key fulfillment services like free and fast shipping.

Google hopes that this new capability will help businesses optimize their search appearances and improve customer engagement. For help with your E-Commerce Marketing Services contact us today!

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